SASSA SRD Status Check: 5 Methods (2026 Guide)

You can check your SASSA SRD R370 status online at srd.sassa.gov.za using your 13-digit ID number and registered phone number. You can also check via WhatsApp (082 046 8553), USSD code (1203210#), GovChat, or by calling the toll-free helpline.

All five methods are free, official, and working as of April 2026. This guide covers each one step by step.

Method 1: Check Online at srd.sassa.gov.za (Most Reliable)

The official SASSA SRD portal is the most up-to-date way to check your status. Results are updated monthly and show your full payment history.

What you need:

• Your 13-digit South African ID number
• The phone number you registered with SASSA when you applied

Steps:

1. Open your browser and go to https://srd.sassa.gov.za
2. Click on “Status Check” or look for the SC19 status form
3. Enter your 13-digit ID number in the first field
4. Enter your registered phone number (the one you used when you applied)
5. Click “Submit” or “Check Status”
6. Your current status and payment details will appear on screen

Important: Only use the official URL — srd.sassa.gov.za. Many fake sites copy the SASSA design to steal ID numbers. Always check the web address before entering your details.

The portal is busiest at month-end and on payment days. If it loads slowly, try again in the early morning (before 8am) or late evening.

Method 2: Check via WhatsApp (082 046 8553)

The SASSA WhatsApp number lets you check your SRD status on any smartphone. The service is available 24 hours and takes less than two minutes.

Official SASSA WhatsApp Number: 082 046 8553

Do not use any other number — there are scammers using similar numbers.

Steps:

1. Save 082 046 8553 to your phone contacts as “SASSA”
2. Open WhatsApp and find the SASSA contact
3. Send the message: “Hi”
4. Follow the automated prompts
5. When asked, type your 13-digit ID number
6. Your status result will appear as a reply

For a full walkthrough including what to do if WhatsApp is not responding, see our SASSA WhatsApp status check guide.

If you are having trouble with your ID number showing an error or a “not found” result, see the SASSA status check by ID number guide.

Method 3: Check via USSD Code (No Internet Needed)

USSD codes work on any mobile phone, including basic keypad phones with no data or internet. You only need airtime, and most networks charge a standard USSD session fee (usually free or a few cents).

Main USSD code: *120*3210#

Steps:

1. Open your phone’s dialler (the keypad you use to make calls)
2. Dial *120*3210# and press the green call button
3. A text menu will appear on your screen
4. Follow the prompts to navigate to “SRD Status Check”
5. Enter your ID number when prompted
6. Your status will appear on the next screen

You must use the phone number registered with SASSA, as the USSD system verifies by your SIM.

Alternative code if *120*3210# does not work: *120*69277#

Full guide: SASSA USSD code status check

For a detailed step-by-step walkthrough of the official portal and what to do when it is down, see the srd.sassa.gov.za portal guide.

Method 4: Check via GovChat WhatsApp

GovChat is the South African government’s official WhatsApp chatbot service. It covers multiple government departments, including SASSA. It is slightly slower than the direct SASSA WhatsApp but useful if you need help with other government services at the same time.

GovChat WhatsApp Number: 0600 123 456

Steps:

1. Save 0600 123 456 to your contacts
2. Open WhatsApp and message “Hi”
3. From the menu, select “SASSA”
4. Choose “SRD Status Check”
5. Enter your ID and registered phone number when prompted

For a comparison of GovChat vs the direct SASSA WhatsApp, see our GovChat status check guide.

Method 5: Call the SASSA Helpline (0800 60 10 11)

The toll-free SASSA helpline is available Monday to Friday, 08:00–16:00. An agent can check your SRD status if you cannot access the internet or WhatsApp.

Helpline number: 0800 60 10 11 (calls are free from all South African networks)

Have your ID number ready when you call. Wait times are longest at month-end, particularly on the 1st and 2nd of each month.

What Your Status Result Means

Once you check your status using any of the methods above, you will see one of these results:

For a full explanation of every status result, including what to do in each case, visit our SASSA status meanings guide.

When Is SASSA Status Updated Each Month?

SASSA processes SRD applications on a rolling basis. Your status for the current month is usually available from the 10th of each month. If you check before the 10th, you may still see last month’s result.

Checking every two weeks is sufficient for most applicants. Avoid checking obsessively at month-end, as the portal and WhatsApp lines are congested and slow.

Frequently Asked Questions

Why can’t I check my SASSA SRD status?

The most common reasons are: the SASSA portal is experiencing high traffic (try early morning), your phone number does not match the one on your application, or your ID number has an error. If the problem persists, call 0800 60 10 11.

How often should I check my SASSA status?

Check once after the 10th of each month. Daily checking is not necessary and won’t speed up processing.

What do I need to check my SASSA SRD status?

You need your 13-digit South African ID number and the cell phone number you registered with SASSA when you applied. Without both, you cannot access your status online or via WhatsApp.

Is it safe to check my SASSA status on third-party websites?

No. Only check your status on official SASSA platforms: srd.sassa.gov.za or the official WhatsApp number (082 046 8553). Never enter your ID number on unofficial sites, as these may be phishing sites designed to steal your information.

Current SASSA Payment Dates

Not sure when your grant will be paid? See our SASSA payment dates page, updated monthly with confirmed dates for all grants.