Shayela mahhala, faka isikhalo, noma ubuze ngegrant yakho — lonke ulwazi oluqondile ngombili.
0800 60 10 11Mahhala kuwo wonke omakhalekhukhwini aseNingizimu Afrika — MTN, Vodacom, Cell C, Telkom
Amahora Omsebenzi
I-SASSA iyasebenza ngesikhathi esimisiwe. Hlela ucingo lwakho ngokufanele.
| Usuku | Amahora |
|---|---|
| UMsombuluko — ULwesihlanu | 08:00 — 16:00 |
| UMgqibelo (iSabatha) | 08:00 — 12:00 |
| Izinsuku Zomphakathi | Kuvaliwe |
* Izikhathi zingashintsha ngezinsuku zomphakathi ezikhethekile. Hlola i-sassa.gov.za ukuze uqiniseke.
Izinto Ongakwenza
Hlola ukuthi yiziphi izicelo ongazifaka ngocingo wase-SASSA.
| Isicelo | Ngefoni? |
|---|---|
| Hlola isimo sesicelo se-SRD | ✓ |
| Bika ukukhokha okulahlekile | ✓ |
| Faka isikhalo (complaint) | ✓ |
| Thola ulwazi lwamafanelo egrant | ✓ |
| Bika inkohlakalo noma amacebo | ✓ |
| Buyisa inombolo yerekhodi elahlekile | ✓ |
| Shintsha imininingwane yebhange ngefoni | ✗ |
Imininingwane Yebhange: Awukwazi ukushintsha imininingwane yebhange ngefoni. Siya ku-srd.sassa.gov.za noma uvakashe ihhovisi le-SASSA ukuze ushintshile ngokuphepha.
Indlela Esheshayo Kakhulu
I-WhatsApp ye-SASSA isebenza ngo-24/7, ngisho nantambama nanobusuku. Ifanelekile ukuhlola isimo, ukuthola izinsuku zokukhokha noma ukuthola impendulo ngokushesha ngaphandle kokulinda.
082 046 8553Thumela "Hi" ukuze uqale. I-chatbot izokuphendula ngokushesha ngo-24/7.
Iseluleko Esisiza
Landelela lezi ziqondiso ukuze uzuze isikhathi sokulinda esifishane kakhulu.
Isikhathi esihle kakhulu ngu-08:00 — 09:00 ekuseni. Amalayini avulwa ngalesi sikhathi futhi abantu abaningi basabuthonga.
ULwesibili, ULwesithathu ne-ULwesine zizikhathi ezihle. Gcinela ngaphandle kweviki lokuqala lenyanga — iviki elilandela izinsuku zokukhokha liyaxinana kakhulu.
Hlela lezi zinto: inombolo ye-ID yakho enezinhlamvu ezingu-13, inombolo yerekhodi ye-SRD, kanye nenombolo yefoni ebhalisiwe ne-SASSA.
Ezinye Izinombolo
Ezinye izinombolo ongazidinga ngezimo ezikhethekile.
Inkinga Yekhadi / Inkohlakalo Yekhadi
Uma ikhadi lakho le-SASSA libiwe, lilahlekile noma likhona inkinga ngokungenwa, shayela i-Postbank ngqo.
Bika Inkohlakalo / Amacebo
Ingabe ubona abantu abadla imali ye-SASSA ngobugebengu? Bika manje ngale nombolo efanayo — imahhala futhi imfihlo igciniwe.
Imibuzo Evamile
Izimpendulo ezikhawulelekile zezikhalo ezivame ukuphakanyiswa.
Yebo — inombolo 0800 60 10 11 imahhala kuwo wonke omakhalekhukhwini aseNingizimu Afrika, kuhlanganisa i-MTN, i-Vodacom, i-Cell C ne-Telkom. Awukhokhi lutho ukukhuluma ne-SASSA ngale nombolo.
Yebo, kodwa inkonzo incane. I-SASSA isebenza ngoMgqibelo kusukela ngo-08:00 kuya ku-12:00 kuphela. NgeSonto i-SASSA ivaliwe. Izinsuku Zomphakathi nazo zivaliwe.
Yebo — thumela umlayezo ku-082 046 8553 ngo-24/7. I-chatbot isebenza ntambama nobusuku bonke. Ama-agent abantu atholakala kuphela ngesikhathi semisebenzi: UMsombuluko — ULwesihlanu ngo-08:00 — 16:00.
Awukwazi ukushintsha imininingwane yebhange ngefoni — lokhu kwenziwa ku-srd.sassa.gov.za noma ngokuvakatshela ihhovisi le-SASSA elingaseduzane. Lesi sinyathelo sikhona ukuvikela inkohlaklalo.
Shayela u-0800 60 10 11 mahhala, noma usebenzise i-WhatsApp ku-082 046 8553 ukuze uxhumane ngo-24/7.
Isixwayiso: Le yiwebhusayithi yolwazi ezimele — ayihlotshaniswa ne-SASSA noma Uhulumeni waseNingizimu Afrika. Izinsizakalo ezisemthethweni, sebenzisa srd.sassa.gov.za. · Isixwayiso · Inqubomgomo Yobumfihlo