Step-by-Step Guide · 2026
How to apply for the R370 grant online, who qualifies, what to do if declined, and how to check your status. Updated May 2026.
You can apply for the SASSA SRD R370 grant entirely online at srd.sassa.gov.za in about 10 minutes. This guide covers the full process — from checking whether you qualify, to submitting your application, to understanding your status and what to do if you are declined.
You must meet all of the following requirements to qualify:
| Requirement | Detail |
|---|---|
| South African citizen, permanent resident, or refugee | Valid SA ID required |
| Age | 18–59 years old |
| No other SASSA grant | Cannot receive Old Age, Disability, or Child Support Grant |
| No UIF payments | UIF must not be active for that month |
| No NSFAS funding | Student funding disqualifies you |
| Income below R624/month | From all sources combined |
| Not in a government institution | Prison or registered state care facility |
If you are 60 or older, apply for the Old Age Pension instead — it pays R2,400/month.
13-digit South African ID number
Green ID book or Smart ID card
Cellphone number in your name
Used for OTP verification
Bank account in your own name
Capitec, FNB, TymeBank, ABSA, Nedbank, African Bank, Standard Bank, or Postbank
Income declaration
Confirmation you earn below R624/month from all sources
No bank account? Open a free account before applying. Capitec, TymeBank, and African Bank all have zero-fee accounts you can open with just your ID. The application will ask for your account number during sign-up.
Go to srd.sassa.gov.za
Open the website on your phone or computer browser. Look for the "Apply" button. You do not need to download an app — the portal is fully mobile-friendly.
Enter your ID number and phone number
Type your full 13-digit South African ID number. Then enter the cellphone number you want to register. This number will be used for all future OTPs and status checks — use a number you have access to every month.
Verify with OTP
An OTP (one-time PIN) is sent to your phone via SMS. Enter the code on screen. OTPs expire within a few minutes — if yours expires, request a new one. If you do not receive the OTP, check that the number you entered is correct and has airtime or reception.
Fill in personal and income details
Your name and ID details are pre-filled from your ID number. You will need to confirm your residential address and declare your income. Select "Yes" to confirm you earn below R624/month from all sources. If you earn above R624 in a particular month, you will be Declined for that month only.
Enter your banking details
Provide your bank name, branch code, account number, and account type (cheque or savings). The account must be in your own name — SASSA does not pay into accounts registered to other people. Double-check all digits before submitting.
Submit and save your reference number
After submitting, SASSA generates an SRD reference number. Take a screenshot or write it down immediately. This number is used to check your status and for any future queries with SASSA.
Check your status after 7–14 days
Return to srd.sassa.gov.za and enter your ID and phone number to see your application status. SASSA takes 7–14 days to verify your details. You do not need to call SASSA during this waiting period.
SASSA verifies your application against multiple government databases before making a decision. This is why it takes 7–14 days.
Home Affairs
Confirms your ID is valid and you are alive
SARS
Checks your income tax records
UIF (Dept of Labour)
Checks for active UIF claims
NSFAS
Checks for active student funding
PERSAL / Government payroll
Checks for government employment
Other SASSA records
Checks for existing social grants
If all checks pass and your income is below R624/month, your status will change to Approved. Payment is then processed for the current month.
| Timeline | What Happens |
|---|---|
| Day 0 | Application submitted — reference number generated |
| Days 1–14 | Status shows Pending — SASSA is verifying |
| Days 7–14 | Status changes to Approved or Declined |
| After Approval | Payment processed — arrives in bank account within 3–5 working days |
Check your status at srd.sassa.gov.za using your ID number and phone number. Here is what each status means:
SASSA has your application and is still verifying your details. This is normal. Check back after the 15th of the month.
You qualify and payment is being processed. The R370 will be deposited within 3–5 working days.
You did not qualify for that specific month. SASSA re-assesses each month automatically. You can also appeal within 90 days.
Your banking details are being verified — takes 3–7 working days. No action needed unless it exceeds 7 days.
Home Affairs could not verify your ID. Visit srd.sassa.gov.za to follow the Verify Identity link, or visit your nearest SASSA office with your original ID.
Your application has been cancelled — either by you, or because SASSA found you no longer qualify. You can reapply if your circumstances have changed.
For a full breakdown of every status, see the SASSA Status Meanings guide.
A Declined status is not permanent. SASSA re-assesses your application automatically every month — if your situation changes (income drops, UIF expires, etc.), your status can switch to Approved in a later month without you doing anything.
| Reason Shown | What It Means | Action |
|---|---|---|
| Income exceeds threshold | SARS or UIF data shows income above R624 | Wait — re-assessed monthly |
| Existing grant detected | You receive another SASSA grant | Cannot receive both grants simultaneously |
| Identity failed | Home Affairs could not verify your ID | Verify at srd.sassa.gov.za or SASSA office |
| UIF active | You received UIF in that month | Re-assessed once UIF payments stop |
| NSFAS active | You received student funding | Re-assessed once NSFAS ends |
You have 90 days from a Declined decision to file an appeal. Each declined month has its own 90-day window.
SASSA has 90 days to process the appeal. Most appeals resolve in 4–8 weeks. For the full guide, see How to Appeal an SRD Declined Decision.
If your SRD grant was cancelled or lapsed, you can reapply at srd.sassa.gov.za. This is different from a first-time application:
1. Go to srd.sassa.gov.za and click Reapply (not Apply)
2. Enter your existing ID number and registered phone number
3. Verify with OTP
4. Confirm your income and update banking details if needed
5. Submit — SASSA will re-verify from scratch for the current period
Your previous reference number is no longer valid after cancellation. A new number is issued when you reapply. See the full SRD Reapplication Guide.
SASSA strongly encourages online applications, but if you genuinely cannot apply online, you can visit your nearest SASSA office.
To find your nearest office, see the SASSA Office Locations page or call the toll-free helpline on 0800 60 10 11 (Mon–Fri 08:00–16:00).
Disclaimer: This is an independent information website — not affiliated with SASSA or the South African government. For official services, use srd.sassa.gov.za. · Full Disclaimer · Privacy Policy
